Privacy Policy

Last Updated: August 8, 2026

1. Introduction

Welcome to XingYue Technology Co., Ltd.

Website:

https://touchscreenxyue.com

Email:

[email protected]

XingYue Technology Co., Ltd. (“XingYue”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

As a professional manufacturer specializing in:

• Industrial Touch Screens
• LCD Display Modules
• HMI Display Solutions
• Full Lamination Display Modules
• Custom OEM/ODM Display Products

we understand the importance of protecting customer information, technical documents, and business communications.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact our team, or request our products and services.

2. Company Information

Data Controller

XingYue Technology Co., Ltd.

Official Website:

https://touchscreenxyue.com

Email:

[email protected]

Privacy Contact:

[email protected]

3. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• Our official website
• Contact forms
• Product inquiry forms
• Email communication
• Technical discussions
• Business cooperation

This website is intended for:

• Industrial customers
• OEM manufacturers
• Engineers
• Product developers
• Distributors
• Business partners

4. Personal Information We Collect

4.1 Information You Provide

When you contact XingYue, we may collect:

Contact Information

• Name
• Company name
• Job title
• Email address
• Phone number
• Country or region

Project Information

• Product requirements
• Display specifications
• Touch panel requirements
• Technical drawings
• CAD files
• Quantity requirements
• Application information

This information allows us to provide accurate technical solutions and quotations.

4.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website pages viewed
• Access time
• Traffic source

This information is used for:

• Website security
• Performance optimization
• User experience improvement
• SEO analysis

5. How We Use Your Information

XingYue uses collected information for:

5.1 Providing Technical Solutions

Including:

• Product recommendations
• Engineering evaluation
• Technical communication
• Sample development

5.2 Business Communication

Including:

• Replying to inquiries
• Sending quotations
• Providing datasheets
• Following project progress

5.3 Manufacturing Services

Including:

• OEM/ODM project management
• Production communication
• Quality support
• After-sales service

5.4 Website Improvement

Including:

• Improving website content
• Understanding visitor needs
• Enhancing customer experience

6. Legal Basis for Processing Data (GDPR)

For visitors from the European Union, European Economic Area, and United Kingdom, XingYue processes personal data based on:

Consent

When you voluntarily submit information through:

• Contact forms
• Inquiry requests
• Newsletter subscriptions

Contractual Necessity

When processing is required for:

• Providing quotations
• Supporting projects
• Business cooperation

Legitimate Interest

Including:

• Improving our products and services
• Maintaining customer relationships
• Protecting website security

Legal Requirements

When required by applicable laws.

7. Protection of Technical Information

XingYue understands that customers may provide confidential engineering information.

Technical information may include:

• Product drawings
• Specifications
• Project requirements
• Design files

We apply reasonable measures to protect confidential business information and do not use customer technical data for unrelated purposes.

8. Cookies Policy

Our website uses cookies and similar technologies.

Cookies help us:

• Maintain website functionality
• Analyze website performance
• Improve browsing experience

Types of cookies:

Essential Cookies

Required for:

• Website operation
• Security

Analytics Cookies

Used for:

• Website traffic analysis
• Content improvement

Marketing Cookies

Used for:

• Measuring marketing activities
• Improving relevant information

You may manage cookie settings through your browser.

9. Third-Party Services

We may use trusted third-party services including:

• Website hosting providers
• Analytics platforms
• Email communication providers
• CRM systems

These providers process information according to their own privacy policies and applicable regulations.

10. Data Sharing

XingYue does not:

❌ Sell personal information
❌ Rent customer data
❌ Share customer information for unrelated marketing

Information may only be shared when necessary with:

Service Providers

For:

• Website operation
• Communication services
• Technical support

Legal Authorities

When required by:

• Law
• Regulations
• Legal procedures

11. International Data Transfer

XingYue serves customers worldwide.

Personal information may be processed in different countries where our business operations or service providers are located.

We take appropriate measures to ensure:

• Data security
• Confidentiality
• Regulatory compliance

For EU customers, transfers follow GDPR requirements.

12. Data Security

We implement reasonable security practices including:

• Access control
• Restricted internal access
• Secure communication
• Data protection procedures

However, no online transmission method can guarantee 100% security.

13. Data Retention

We retain personal information only as long as necessary for:

• Customer communication
• Business cooperation
• Technical support
• Legal obligations

When information is no longer required, it will be securely deleted.

14. Your Privacy Rights

Under GDPR and applicable privacy laws, you may have rights including:

Access

Request information about your personal data.

Correction

Request correction of inaccurate information.

Deletion

Request deletion of your personal data.

Restriction

Request limitation of processing.

Data Portability

Request your information in a structured format.

Objection

Object to certain processing activities.

Withdraw Consent

Withdraw consent at any time.

To exercise your rights:

Email:

[email protected]

15. EU Digital Services Act (DSA) Statement

XingYue Technology supports the transparency and user protection principles established by the European Union Digital Services Act (DSA).

Our website is a corporate information and business communication platform.

It does not operate as:

• Online marketplace
• User-generated content platform
• Social networking service

We provide clear company information, product information, and communication channels for professional customers.

16. Children's Privacy

Our website is designed for professional and business users.

We do not intentionally collect personal information from children.

17. External Links

Our website may contain links to external websites.

XingYue is not responsible for third-party:

• Privacy practices
• Content
• Data processing activities

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The latest version will always be published on:

https://touchscreenxyue.com

19. Contact Us

XingYue Technology Co., Ltd.

Website:

https://touchscreenxyue.com

Email:

[email protected]

Privacy Requests:

[email protected]